Last update:

June 24th, 2025

Privacy Policy

Reformer Labs Inc. ("we", "our", or "us") operates Formable, an AI-powered form builder. This Privacy Policy describes how we collect, use, and protect the information you provide when using our service.

Information We Collect

We collect the following information:

  • Form responses submitted by users

  • Metadata such as IP address, device information, and browser type (via third-party services)

Use of Information

We use collected information to:

  • Provide and maintain our service

  • Analyze usage and improve performance

  • Support customer inquiries

  • Enforce our Terms of Service

Third-Party Services

We may share data with trusted service providers such as:

  • Cloud storage and hosting providers

  • Analytics services (e.g., Google Analytics)

  • Payment processors

These providers are authorized to use your information only as necessary to provide their services to us.

Data Retention

We retain your data as long as needed to provide the service or comply with legal obligations.

Your Rights

Depending on your jurisdiction, you may have rights under laws like GDPR or CCPA, including access, correction, deletion, or portability of your data. Contact us at support@formable.ai for assistance.

Security

We use industry-standard measures to protect your data, but no method of transmission over the internet is 100% secure.

Changes

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

Contact

support@formable.ai